Privacy Policy

Last updated: 16 October 2026

Who we are

Ockie Digital Pty Ltd ("Ockie Digital", "we", "us", or "our") operates the website ockiedigital.com. We are an Adelaide Hills web design and digital agency based in South Australia, Australia.

If you have any questions about this policy, contact us at hello@ockiedigital.com.

What information we collect

We collect information you provide directly to us, such as when you:

  • Send us a message via WhatsApp, Messenger, or email
  • Engage our services or enter into a client agreement

This may include your name, email address, phone number, business name, and the content of your message.

We also collect limited data automatically when you visit our website, including your IP address, browser type, pages visited, and time on site. This is collected via server logs and any analytics tools we have in place.

How we use your information

We use the information we collect to:

  • Respond to your enquiries and communicate with you about your project
  • Deliver services you have engaged us to provide
  • Improve our website and understand how visitors use it
  • Meet our legal obligations

We do not sell, rent, or trade your personal information to third parties.

Third-party services

Our website uses a small number of third-party services to operate. These may include:

  • Hosting provider — your visit data passes through our hosting infrastructure
  • Bootstrap CDN, Google Fonts and Adobe Fonts (Typekit) — these serve CSS and font files. They may log your IP address as part of standard CDN operation.
  • Google Analytics — helps us understand how visitors use our website.

Cookies

Our website uses Google Analytics to understand how visitors use the site. Google Analytics may use cookies to measure visits and interactions. You can manage or block cookies in your browser settings.

Data retention

We retain enquiries and client communications for as long as is reasonably necessary for business and legal purposes. You may request deletion of your personal information by contacting us.

Your rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Make a complaint if you believe we have mishandled your data

To exercise any of these rights, contact us at hello@ockiedigital.com.

Security

We take reasonable precautions to protect your personal information from loss, misuse, and unauthorised access. Our website uses HTTPS encryption for all data in transit.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after changes are posted means you accept the updated policy.

Contact us

If you have any questions, concerns, or requests relating to this privacy policy:

Ockie Digital Pty Ltd
Adelaide Hills, South Australia
hello@ockiedigital.com